Name: Knowledge Bot
Availability: OnlineOnly
Author: SHANGQI AI

Question 1

What file formats does the knowledge base support?

Accepted Answer

Supports PDF, Word (DOCX), Excel, PowerPoint, and plain text (TXT/MD). No need to rebuild FAQs—upload your manuals directly.

Question 2

Will uploaded company data leak?

Accepted Answer

Absolutely secure. SHANGQI AI uses RAG and strict data isolation. Your knowledge stays within your tenant and is never used to train general AI models or shared with third parties.